Our business
Bytes Technology Group provides world class IT solutions & services, offering software, hardware and cloud services. Our people are passionate, knowledgeable and customer focussed. We provide support to CIOs and IT departments of large enterprises, public sector organisations and thousands of commercial businesses to help them maximise productivity, achieve digital transformation and realise the increasing value of their IT systems and platforms.
The Bytes Technology Group comprises two leading brands, Bytes Software Services (BSS) & Phoenix Software. Bytes Software Services' customer base is made up of both private sector customers and public sector customers, whilst Phoenix's focus is almost exclusively on public sector customers.
Bytes Technology Group regularly performs well and achieves high scores in customer satisfaction surveys, and high levels of customer satisfaction are further evidenced by the fact that, in FY19 and FY20, 93% and 92% respectively, of its gross profit was attributed to business with existing customers.
